Refund policy

REFUND POLICY

Truth Treatments is dedicated to bringing you the best in skin health. If you are not completely satisfied
with a product for any reason, please contact our Customer Care team within 30 days of the purchase
date.

We are more than happy to go over your concerns and discuss the best way to get the most out of your
products. You may return any, unopened items within 30 days of delivery for a full refund.


CONDITIONS FOR RETURN

Please consider the following conditions for a Refund:

• NO Returns or exchanges on supplements. All Sales are final on supplements.
• Only items purchased on Truthtreatments.com website may be returned to
Truthtreatments.com. Items purchased through a 3rd party website or from a skincare
professional retailer must be returned to their original point of purchase.
• Any damaged, defective, or incorrect products received MUST be returned within our 30-day
policy or we cannot replace them.
• Items received more than 45 days after the purchase date may not be returned.
• Truth Treatment Systems is not responsible for the cost of the return shipment.
• Truth Treatments is not responsible for the cost of reship orders placed with inadequate
addresses.
• For International returns, the shipping fee is non-refundable.


PROCEDURE FOR A REFUND

Please follow the steps below for a Refund:

1. Contact our Customer Service Team at (866) 280-5545 leaving a voicemail or email
[email protected] within 30 days of the purchase date.
2. Explain your concern and the reason you wish for a return. Include a copy of your invoice or full
name, order number, mailing address, and phone number.
3. Our staff will check your order and evaluate if conditions apply to your case.
4. You will receive a Return Authorization.
5. Ship the items you wish to return to the address that will be indicated in the Return
Authorization. Remember that Truth Treatment Systems is not responsible for the cost of the
return shipping.
6. Send the tracking number of your return shipment to Customer Service so your return can be
easily identified.
7. Refunds will be applied within three weeks of receiving returned products, however, in many
cases, refunds may arrive sooner.

Caring for your skin can be much more than cosmetic. We believe that caring for the skin is about the
health of the skin. Remember we can curate a perfect routine, don’t hesitate to reach out to our
Customer Service Team [email protected]